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COVID-19 SAFETY PROTOCOLS

We proudly stand with Texas and continue to put the safety and health of our guests and employees first. While the state has made some recent adjustments to its COVID-19 mandates, the Kimpton Pittman Hotel staff continues to follow IHG's Clean Promise protocols, which includes wearing a mask while in all public spaces of the hotel. For a full rundown, please visit this link.

Welcome to Pittman Hotel Dallas. At this time, we are open and accepting guests.

We're continuing to monitor developments and following guidance provided by the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO) and the State of Texas. To help safeguard your health and best serve you during your stay with us, we've made necessary modifications to our amenities and services. In addition to our rigorous standard housekeeping routines, we've increased the frequency of our cleaning procedures and have put in place additional measures to enhance our disinfection protocol in public areas.

Self-clean kits are available upon request and include hand sanitizer, mask, and individually wrapped alcohol wipes. Gloves are also available upon request.

Kimpton Hotels & Restaurants Support AHLA's Safe Stay Initiative. Learn more here

Digital Check-in & Checkout​:

  • Our hotel now offers convenient digital check-in and checkout, so you can come and go with greater ease, and stay focused on your real priority—making the most of your stay. It’s just one of the ways we’re making sure you can travel on your own terms.​  Learn More about Digital Check-in & Checkout.

Signature Kimpton Programs:

  • Where can I find coffee in the morning?
    • Complimentary Specialty drip coffee is available at Elm & Good daily from 7:00 to 10:00am.
  • Morning Kick-Start will feature a "Kimpton Get Up + Go" playlist
  • Evening Social Hour will now offer an opportunity to unwind and relax over a glass of wine or a cold beer in the comfort of your room. Visit the front desk for additional details.
  • Kimpton bikes are available on a first come first served basis and will have an additional layer of disinfection with the guest present prior to bike check out.
  • Robes for use during your stay are available upon request.
  • In-room Spa Services have been suspended

Parking Services:

  • Valet parking is available. Rates include:
    • $35 per night
    • $15 day rate
    • All diners at Elm & Good can have their ticket validated for $7 for up to 4 hours

Housekeeping Services:

  • To protect the safety of our guests and employees, our housekeeping service is completely contactless. This means that our housekeeping team will not enter your room during your stay. Our team will check in daily via text to offer contactless delivery of towels, sheets or trash pick-up. You can also text us directly at (469)225-0170 to request delivery at any time including our "Forgot It, We Got It" items such as a toothbrush or razor.
  • We have removed certain guest room items (think throw pillows, pens/paper, books and robes) as a precautionary measure or in some cases made changes to other in room amenities. Learn more about Kimpton's Approach to Clean.

Minibar:

  • In need of a snack or a cold drink? Stop by the front desk to purchase a variety of mini-bar items from our pop-up bodega.

Dining Services:

  • Grab & Go items are available for purchase daily from the front desk for breakfast
  • Elm & Good is open for Breakfast daily and Dinner Tuesday – Saturday with Bar Service until 11:00 p.m. on Friday and Saturday View Hours and Menus.

In-Room Dining:

  • In-Room Dining is available for guest room contactless delivery for dinner, Tuesday – Saturday.

Concierge Services:

  • Looking for ice? For your safety, we have suspended our in-floor ice machine service in lieu of contactless delivery. Contact us by text at 469-225-0170 .
  • In need of Dallas restaurant recommendations for dine-in or delivery? Text us directly here 469-225-0170 for a curated list of our favorites.

Fitness Center:

  • The fitness center is open with social distancing guidelines.

Pool Availability:

  • Our pool is open. The pool deck will be open from 10:00am - 10:00pm, daily. Swimming is allowed from 10:00am - sundown, daily. To maximize access while maintaining distancing guidelines, availability is limited. Visit the front desk for additional information.

Other Services:

  • In-House Bell + Valet services are not currently available

Please don't hesitate to reach out directly to address any questions or concerns you have during your time here. For guest services, please contact us at info@pittmanhoteldallas.com